Pests Hate Us, Customers Love Us.

Terms & Conditions

Effective Date: January 1, 2026 | Last Updated: February 2026

Please read these terms carefully before using our services or communicating with us via SMS.

SMS Messaging — How We Use It

Woody’s Exterminating Inc. uses SMS (text messaging) to communicate with customers and prospective customers who have provided their consent. By submitting your mobile number through our website contact form, booking form, or any other channel and checking the applicable consent box, you agree to receive text messages from us.

We may send SMS messages for the following purposes:

  • Service Appointment Reminders – Confirming, reminding, or rescheduling your pest control inspection or treatment appointment.
  • Appointment Follow-Ups – Post-service check-ins and satisfaction confirmations.
  • Estimates & Quotes – Sending or following up on pest control service estimates you have requested.
  • Service Notifications – Important updates about your active service agreement ortreatment schedule.
  • Promotional & Marketing Messages – Seasonal offers, service promotions, referralprogram updates, and general marketing communications from Woody’s Exterminating.
  • Customer Support – Responding to inquiries you initiate via SMS.

Message frequency will vary depending on your service activity and communication
preferences.

How to Opt Out of SMS Messages

You may opt out of receiving SMS messages from Woody’s Exterminating at any time using any of the following methods:

  • Reply STOP – Text the word STOP to any message you receive from us. You will receive one final confirmation and no further texts.
  • Reply CANCEL or UNSUBSCRIBE – These keywords also unsubscribe you from our SMS program.
  • Call us – Contact our office at (631) 838-5477 during business hours and request removal from our SMS list.
  • Email us – Send an opt-out request to info@woodysexterminating.com with your nameand mobile number.

After opting out, you may still receive transactional messages strictly necessary to fulfill an existing service commitment. To re-subscribe at any time, reply START to any previous message from us or contact our office.

Customer Support Contact

If you have questions about these Terms, our SMS program, your service, or any billing matters, please contact us:

Phone: (631) 838-5477
Email: info@woodysexterminating.com
Website: woodysexterminating.com/contact-us
Hours: Monday – Friday, 7:00 AM – 5:00 PM (Eastern Time)

We are committed to responding to all inquiries within one business day.

Message & Data Rate Disclosure

Message and data rates may apply. Standard messaging and data rates charged by your mobile carrier may apply to SMS messages sent to and received from Woody’s Exterminating. These charges are determined solely by your mobile carrier and your individual wireless plan — Woody’s Exterminating does not charge any fee for SMS communications. Please consult your carrier if you are unsure whether charges apply to your account.

Carrier Liability Disclaimer

Wireless carriers (such as AT&T, Verizon, T-Mobile, and others) are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator. Woody’s Exterminating is not responsible for any delays, failures, or errors in transmission caused by your mobile carrier, network outages, or technical issues beyond our control. If you do not receive an expected message, please contact us directly by phone or email.

Age Restriction

Our SMS messaging program is intended for individuals who are 18 years of age or older. By providing your mobile phone number and consenting to receive SMS communications from Woody’s Exterminating, you confirm that you are at least 18 years of age. If you believe a minor has provided their contact information, please notify us immediately at info@woodysexterminating.com.

Privacy Policy

Your privacy is important to us. The personal information you provide — including your name, phone number, and email address — is used solely to communicate with you about your pest control services, appointments, and related promotions. Woody’s Exterminating does not sell, rent, or share your personal information with third parties for their marketing purposes.

For full details on how we collect, use, and protect your information, please review our complete Privacy Policy at: woodysexterminating.com/privacy

By using our services or communicating with us via SMS, you acknowledge that you have read and agree to our Privacy Policy.

General Terms

These Terms & Conditions are governed by the laws of the State of New York. Woody’s Exterminating reserves the right to modify these terms at any time. Material changes will be communicated via our website. Continued use of our SMS program following any changes constitutes acceptance of the updated terms. If you have questions, contact us using the information in Section 3.